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Refund Policy:
In case you would like to exchange or refund your purchase, email us and you are welcome to return it at your own postage cost within 7 days of receiving your item.
We strongly recommend that you get proof of posting for the returned item, as we can not be held responsible for items that go missing in the post. When the item is returned to us in the condition in which it left (any tags, labels etc must still be present) we will refund your payment in the way it was sent.
Payment:
We accept payment by Paypal, Cheque and Postal Order. International Buyers have the option to pay via Bank Transfer. We will email you our IBAN code if you would like to use this method.
Postage and your orders:
Prices include taxes, but not postage costs. Postage is calculated on a weight basis and you have the option to choose different delivery methods. We process and post your order within 2 to 5 working days unless you choose a special delivery method.
We do our best to post as soon as possible but sometimes colours and sizes are subject to availability and it can take up to two weeks to post the item. If this should be the case we will email you as soon as possible. If you have any special orders for a size we do not stock please get in touch with us. We can give you the option to pre-order. It may take between 1 to 3 weeks to get your order made.
We will email you to confirm the process of your order, together with an estimated time / date for sending your item to you. At this point the contract between the seller and the buyer becomes legally binding under UK law.
Privacy policy, collection of data etc.:
When buying goods and services on the Internet, you are entering a legally binding contract.
We will collect a mimimum of information from you, in order to process your order (email address, address for delivery etc.). We will not divulge this information to any third party without express permission from the person upon which it is held.
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